WHAT TO EXPECT
WHAT TO EXPECT
1. Explore our site
Browse our website to discover our art parties, creative experiences, community outreach, equipment rentals, & add-on options.
Review package details, pricing, and FAQs to find the perfect fit for your event. If you have questions, we're always happy to help.
2. Booking Request
Once you've found the perfect package, submit a booking request through our website or contact us directly.
We'll confirm availability for your preferred date and time, answer any questions, and help customize your experience with any special add-ons or upgrades.
3. Secure Your Date
Your event date is officially reserved once your booking agreement and full payment have been received.
After booking, you'll receive a confirmation email with all the details for your event, including setup information, timing, and next steps.
Afterpay is available for those who prefer a payment plan.
4. Let the Fun Begin!
For full-service events, our team will arrive before your scheduled start time to set up your experience and ensure everything is ready for your guests.
For rentals, pickup and delivery details will be provided prior to your event date.
All that's left for you to do is relax, create memories, and enjoy your celebration!
POLICIES
By submitting payment, the client acknowledges and agrees to all of the following policies, as well as those included in the booking agreement.
A signed agreement and required payment are needed to secure your event date and time.
Once your booking is confirmed, you will receive an email confirmation with your event details. For your security, we do not store credit card information.
Happy Amazing Fun (Happy AF) is committed to protecting your privacy. We do not sell, trade, or rent your personal information to others.
We understand that plans can change.
Cancellations made more than 30 days before your event are eligible for a full refund.
Cancellations made within 30 days of your event are subject to a $50 cancellation fee.
Cancellations made within 14 days of your event are non-refundable.
Whenever possible, we are happy to work with clients to reschedule their event to a future available date.
Our service area includes San Antonio and surrouinding areas, including Bexar, Guadalupe and Comal counties.
Delivery Fees: Calculated at $1.50 per mile round-trip and include delivery, pickup, and transportation of rental items.
Clients are responsible for ensuring a safe event environment and for supervising all guests during the event.
The client assumes responsibility for any damage, theft, excessive soiling, or loss of rental items caused by client or guests during the rental period. Repair or replacement costs will be charged to the client's credit card, or invoiced to client, and client agrees to pay for replacements.
Happy Amazing Fun (Happy AF)- nor any of its employees, agents or contractors- are not responsible for injuries, accidents, property damage, or loss occurring during the event. All liability for damages or injuries is the sole responsibility of the client.
The health and safety of our guests is important to us. All reusable rental items are cleaned, inspected, and sanitized between events. We take great care to ensure our inventory is well-maintained, event-ready, and presented in excellent condition for every customer.
We ask that all rental items be returned free of excessive food, debris, paint, or other substances beyond normal use. Additional cleaning or replacement fees will apply on a case by case basis for items returned in excessively dirty or unreparable condition.
If rental items are not available for pickup at the scheduled time, a late pickup fee equal to 25% of the rental amount per day, with a minimum fee of $75 per day, may be charged.
Many of our experiences can be enjoyed in a variety of weather conditions; however, guest safety is always our top priority.
In the event of severe weather, including high winds, lightning, flooding, or other unsafe travel conditions, Happy Amazing Fun (Happy AF) reserves the right to reschedule the event to a mutually agreed-upon date.
If weather concerns arise prior to your event, please contact us as soon as possible to discuss available options.
A parent, guardian, or responsible adult must remain present throughout the duration of any event involving minors.
While our team is there to facilitate activities and assist hosts and guests, the overall supervision, behavior, and discipline of attendees remains the responsibility of the host.
For school events, community events, and large group rentals, we require a minimum of one teacher, staff member, or adult volunteer per activity station to help supervise participants, support activities, and ensure a safe and enjoyable experience for everyone.
Craft & Activity Disclaimer
Craft projects are intended to encourage creativity. Final results may vary based on age, skill level, participation, and individual artistic expression.
Food and beverages are welcome unless otherwise noted for specific rental items or experiences.
To help protect our inventory, we ask that guests exercise care around craft supplies, décor, furniture, and rental equipment.
We love celebrating our events and may occasionally take photos for use on our website, social media, or promotional materials.
We never share personal information about guests.
If you prefer that photos not be taken or shared, please notify us before your event and we will gladly respect your request.
Alcohol may be served at private events where permitted by law and at the discretion of the host.
Happy Amazing Fun (Happy AF) reserves the right to end services immediately if unsafe behavior, illegal substances, or dangerous conditions are present.
No refunds will be issued for events terminated due to safety concerns.
At Happy Amazing Fun (Happy AF), we believe celebrations are for everyone. We are committed to creating welcoming, inclusive, and accessible experiences for people of all backgrounds, abilities, identities, cultures, and family structures.
We strive to ensure every guest feels valued, respected, and celebrated. Discrimination, harassment, bullying, or disrespectful behavior toward guests, staff, volunteers, or participants will not be tolerated and may result in the termination of services without refund.
Accessibility Accommodations
We strive to provide inclusive experiences for guests of all abilities. Please contact us prior to your event so we can discuss any accommodations that may help create the best possible experience.
Texas Governing Law
This Agreement shall be governed by and construed under the laws of the State of Texas.
Any dispute arising from this Agreement shall be brought exclusively in the courts located in Bexar County, Texas.
Payment Disputes & Chargebacks
The Client agrees not to initiate a chargeback, payment dispute, or reversal for charges authorized under this Agreement without first making a good-faith effort to resolve the matter directly with Happy AF.
If a chargeback or payment dispute is initiated and Happy AF successfully demonstrates that the charge was valid and authorized, the Client agrees to reimburse Happy AF for the disputed amount, any associated bank, processor, collection, attorney, court, or administrative fees incurred in defending the claim.
We're here to help! If you have any questions regarding our policies, booking process, or event services, please contact us prior to booking.